RETURN AND REFUND POLICY
Here’s a sample refund and return policy for your website, EKStyle:
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**EKStyle Refund and Return Policy**
At EKStyle, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please read our policy below for detailed information on returns and refunds.
### Returns
– **Eligibility for Returns:** You have 30 calendar days from the date of delivery to return an item. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
– **Non-Returnable Items:** Certain items are non-returnable, including undergarments, swimwear, and any items marked as final sale.
– **Return Process:** To initiate a return, please contact our customer service team at [Your Email Address or Contact Page]. Once your return is approved, you will receive instructions on how to send the item back to us. Please note that you are responsible for the return shipping costs unless the item was defective or incorrect.
### Refunds
– **Refund Eligibility:** Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 1 to 14 business days.
– **Refund Method:** Refunds will be issued to the original method of payment used during the purchase. Please note that it may take some time for your bank or credit card company to process and post the refund.
– **Partial Refunds:** Partial refunds may be granted for items that are returned in a condition that is not considered original, or if they are missing parts for reasons not due to our error.
### refund timeframe
the refund time frame is about to 1 to 12 working days.
### Exchanges
If you need to exchange an item for a different size or color, please return the original item and place a new order.
### Contact Us
If you have any questions about our Refund and Return Policy, please contact us at [7786095137].
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